Pan Am International Flight Academy resulted in successfully competing for a full time English/French speaking International Flight Attendant position within West Jet Airlines. West Jet physically interviewed 800 applicants at Toronto Pearson's Airport, which was then brought down to ten applicants, of which I achieved second in the interview competition.
The Pan Am program, a six day course combined with a two week pre-package tutorial allowed me, a non-informed individual of the airline industry to quickly grasp and gain a basic understanding of the verbiage, duties and job expectations of an International Flight Attendant. The introduction package alone allowed me to identify the key parts and equipment pieces of an aircraft.
Attending the Pan Am Academy in Miami, the six day course, under the tutelage of instructors Sherri and Gary together with over sixty years of experience in the industry, present a thorough curriculum which consisted of a multitude of flight attendant duties, emergency equipment, crew resource management, line operations, fire and wet ditching drills. The school was inviting, friendly and well organized. All instructor staff was approachable at all times, providing advice and guidance in all aspects of the course.
Pan Am International Flight Academy continued to provide emotional and moral support after my completion of the course by providing assistance in the airline job sites and interview with West Jet. The continued to provide moral support, which was greatly appreciated. It was an experience that I will never forget and that I will always cherish.
Maryse C. Nelson
Pan Am Academy Flight Attendant Graduate