General Manager, Training Operations & Flight Standards

Requisition 2023-00002

Title: General Manager, Training Operations & Flight Standards

Division/Department: Operations.

Location: Miami Corporate.


Pan Am is looking for an experienced Manager capable of.


  • Provide Managerial oversight of assigned training services at Pan Am Miami training facilities.
  • Ensure compliance of training services delivery, training documentation and validity of courseware
  • Ensure compliance of training services with appropriate regulatory requirements, Company Quality Assurance program and company policies and procedures.
  • Coordinate and support other departments as needed with upcoming airline and private customer training requirements.
  • Manage regulatory relationship for Pan Am’s FAR142 Certificate and ATO including FAA, EASA in addition to airline customer regulators to ensure compliance and customer requirements.


Duties and Responsibilities

  • Monitor and oversee delivery of training services to ensure the highest quality programs and instruction.
  • Monitor and ensure the certification, qualification, currency, and proficiency of instructors.
  • Closely monitors WET training for commercial airline accounts and works closely with the customer.
  • POC and ensures the training services, compliance obligations, training material and customer expectations are met.
  • Work collaboratively with OCC vice/president, Managers and Supervisors, scheduling, and records functions to assist in service.
  • Ensure standardization of program content and delivery.
  • Provide support for Program Manager, Evaluator Instructor QA functions, and auditors as necessary.
  • Responsible for coordination with OCC Administration around Student Records functions.
  • Maintain and manage Instructors Training records.
  • Perform other duties as assigned.




  • Bachelor’s degree (BA, BS) or equivalent from four-year College or technical school, five years related experience.
  • 10 Years as instructor, check airman, or aviation management equivalent.
  • Prerequisites to qualify as TCE (Training Center Evaluator). Airline experience preferred.
  • Airline Transport pilot Certificate and type Rating appropriate to one or more programs airplanes.
  • Computer literate.
  • Able to work in a team environment and support cultural diversity.
  • Excellent written and verbal communication skills
  • Customer service oriented.